Customer Care
Welcome to the PetSafe® GPS Locator™ Customer Care Center. Our team of Customer Care Specialists is dedicated to ensuring that you and your dog's experience with our products is a good one.
Lost Dog?
Call the Customer Care Center at (866) 900-1102 or log in to track your pet. We are available to assist you in locating your pet 24/7/365.
If you need assistance with GPS Locator subscription services, troubleshooting or product repair, contact us during our hours of operation at (866) 900-1102 or email us by clicking the button above.
Our hours of operation are:
Monday through Friday 8AM - 8 PM EST
Saturday 9AM - 5 PM EST
Toll Free: (866) 900-1102
